HSBC Compensates £300 for CBILS Delay Leading to Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Upheld
NatWest Ordered to Reinstate Bounce Back Loan and Pay £350, Ombudsman Upholds Complaint
NatWest wrongly defaulted a Bounce Back Loan, impacting credit files. The Ombudsman upheld the complaint, ordering reinstatement, removal of markers, and £350 compensation. […]
BBL Complaints Dismissed
Barclays Delays Business Account for Bounce Back Loan by Four Months, Ombudsman Dismisses Complaint
Barclays forced a customer to wait four months for a business account to apply for a Bounce Back Loan. The Ombudsman dismissed the complaint, citing bank procedures. […]
BBL Complaints Upheld
Lloyds Ordered to Reinstate Bounce Back Loan Due to Address Error, Ombudsman Upholds Complaint
Lloyds defaulted a Bounce Back Loan in arrears, demanding full repayment due to an address error. The Ombudsman upheld the complaint, ordering reinstatement and arrears spread over the loan term. […]