RBS and Bank of Scotland Errors Insufficient, Ombudsman Dismisses Bounce Back Loan Complaints
Special Reports
Barclays Mandated to Pay Over £1,400 to Bounce Back Loan Customer for Unfair Treatment and Misleading MP About Account Closure
Barclays must pay over £1,400 to a Bounce Back Loan customer for unfair treatment and lying to their MP about closing their account, exposing bank misconduct. […]
BBL Complaints Upheld
NatWest Ordered to Pay £100 and Interest for Bounce Back Loan Delay, Ombudsman Upholds Complaint
NatWest approved, then declined a Bounce Back Loan, delaying a £300 payout and closing an account. The Ombudsman upheld the complaint, ordering £100 compensation and 8% interest. […]
BBL Complaints Dismissed
Barclays Recalls Bounce Back Loan Days After Approval, Ombudsman Dismisses Complaint
Barclays approved a Bounce Back Loan, then recalled it days later after a review. The Ombudsman dismissed the complaint, finding no fault in the bank’s actions. […]