RBS and Bank of Scotland Errors Insufficient, Ombudsman Dismisses Bounce Back Loan Complaints
BBL Complaints Dismissed
NatWest Denies Account for High-Risk Country Payments, Ombudsman Dismisses Complaint
NatWest denied a business account due to payments from a high-risk country, impacting Bounce Back Loan access. The Ombudsman dismissed the complaint, upholding the bank. […]
Special Reports
Skipton’s Unjust Fraud Marker Blocks BBL Application, Ombudsman Orders Removal and £500 Compensation, But Not Universally
Skipton’s unfair fraud marker stopped a BBL application. The Ombudsman intervened with £500 and removal, but not all cases win. […]
BBL Complaints Upheld
HSBC Ordered to Reinstate BBL, Refund £10,000, and Pay Compensation After Unfair Default
Despite resistance, HSBC was directed to reinstate a Bounce Back Loan, restore PAYG options, refund nearly £10,000 with interest, remove negative credit markers, and pay £250 to a customer for an unjust BBL default. […]