
Bank of Ireland Ordered to Pay £250 for Wrongful CIFAS Marker, Ombudsman Upholds Complaint

Santander demanded £42k of a £50k Bounce Back Loan, charged a £470 fee, and escorted a customer out. The Ombudsman upheld the complaint, ordering a refund and compensation. […]
ThHSBC’s eight-month delay in processing a feeder account prevented a Bounce Back Loan. The Ombudsman upheld the complaint, awarding £500, though eligibility was questionable. […]
HSBC lied about allowing turnover amendments for a Bounce Back Loan, citing scheme design flaws. The Ombudsman upheld the complaint, ordering compensation. […]
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