
Bank of Ireland Ordered to Pay £250 for Wrongful CIFAS Marker, Ombudsman Upholds Complaint

Lloyds closed a customer’s account, denying a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s actions with £150 compensation. […]
HSBC seized a sole trader’s account funds to repay a demanded Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]
HSBC demanded a Bounce Back Loan repayment, citing a redacted agreement. The Ombudsman dismissed the complaint, reversing an initial ruling in favour of HSBC’s terms. […]
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