Co-Operative Bank Ordered to Pay £100 for Seizing £50k Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
NatWest Ordered to Reinstate Bounce Back Loan and Pay £750 for PAYG Delay, Ombudsman Upholds Complaint
NatWest took over a year to set up PAYG options, defaulting a Bounce Back Loan and involving debt collectors. The Ombudsman upheld the complaint, ordering reinstatement and £750 compensation. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint
HSBC’s “safeguarding review” locked an account, denied a Bounce Back Loan, and caused a business collapse. The Ombudsman upheld the complaint, awarding £150 compensation. […]
BBL Complaints Dismissed
HSBC, Barclays, TSB, NatWest, and Lloyds Bounce Back Loan Complaints Dismissed by Ombudsman
Complaints against HSBC, Barclays, TSB, NatWest, and Lloyds for Bounce Back Loan issues were dismissed by the Ombudsman, upholding the banks’ actions. […]