HSBC Ordered to Pay Compensation for Bounce Back Loan Turnover Error, Ombudsman Upholds Complaint
BBL Complaints Upheld
TSB Ordered to Pay £275 for Bounce Back Loan Complaint, Ombudsman Upholds Complaint
TSB mishandled a Bounce Back Loan application, causing distress. The Ombudsman upheld the complaint, ordering £275 compensation for the bank’s errors. […]
BBL Complaints Dismissed
Clydesdale Seizes Bounce Back Loan for Secret Reasons, Ombudsman Dismisses Complaint
Clydesdale seized a Bounce Back Loan for undisclosed reasons. The Ombudsman dismissed the complaint, citing the bank’s right to act without explanation. […]
Special Reports
HSBC Executive Details Bank’s Approach to Bounce Back Loan Defaults, Arrears, and When They Cease Debt Recovery
HSBC’s top exec reveals their strategy for BBL defaults and when they stop chasing debts. We break down key insights for borrowers. […]