Santander Bounce Back Loan Handling Complaint Dismissed by Ombudsman
Special Reports
Barclays Cancels BBL After Review, Seizes Account Funds for Repayment, and Ombudsman Upholds Their Actions
Barclays terminated a BBL, grabbed account funds to repay it, and the Ombudsman says it’s allowed. We break down this tough ruling. […]
Dark Side of BBL's
NatWest Told to Pay £5,000 After Tragic Death Tied to Defaulted BBL Harassment
NatWest must pay £5,000 and rectify its handling of a defaulted Bounce Back Loan after its failings contributed to a vulnerable customer’s tragic death. […]
BBL Complaints Upheld
Barclays Ordered to Pay £200 for Declining Bounce Back Loan and Closing Account, Ombudsman Upholds Complaint
Barclays declined a sole trader’s Bounce Back Loan and closed his account. The Ombudsman upheld the complaint, affirming the bank’s £200 compensation for the mishandling. […]