Starling Denies Bounce Back Loan Upgrade, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Lloyds Holds Customer Liable for £50k Bounce Back Loan Spent on Bitcoin, Ombudsman Dismisses Complaint
A Lloyds customer denied applying for a £50k Bounce Back Loan spent on Bitcoin. The Ombudsman dismissed the complaint, finding his claim uncredible based on evidence. […]
BBL Complaints Dismissed
NatWest Holds Director Liable for Fraudulent Bounce Back Loan, Ombudsman Dismisses Complaint
AA director claimed a NatWest Bounce Back Loan was fraudulently applied by a signatory. The Ombudsman dismissed the complaint, finding the director was aware. […]
Special Reports
Barclays’ Unfair Demand to Alter Business Structure for BBL Application, Plus Rule Changes and Branch Visit Issues, Partially Upheld by Ombudsman
Barclays’ unfair BBL demands and rule changes cost a business owner, but the Ombudsman permitted some actions. We dissect this messy case. […]