Starling Denies Bounce Back Loan Upgrade, Ombudsman Dismisses Complaint
Special Reports
How Bounce Back Loan Lenders Handle Customers Struggling with Repayments: A Mixed Bag
Explore the varied responses from Bounce Back Loan lenders to customers unable to repay, ranging from supportive to harsh practices. […]
BBL Complaints Dismissed
NatWest Issues Wrong Loan Type, Ombudsman Dismisses Turnover Complaint
NatWest issued a CBILS instead of a business loan, then a Bounce Back Loan. The Ombudsman dismissed a liquidator’s turnover complaint, finding no bank fault. […]
BBL Complaints Dismissed
Barclays Closes Account, Causing Bounce Back Loan Default, Ombudsman Dismisses Late Complaint and Awards £75
Barclays’ closure of a customer’s account triggered a Bounce Back Loan default. […]