HSBC Denies Feeder Account for Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Upheld
Barclays Ordered to Pay £200 for Bounce Back Loan Processing Delay, Ombudsman Upholds Complaint
Barclays’ eight-week delay in processing a Bounce Back Loan caused distress. The Ombudsman upheld the complaint, awarding £200 compensation, less than the £1,000 sought. […]
BBL Complaints Dismissed
Barclays Recalls Bounce Back Loan Days After Approval, Ombudsman Dismisses Complaint
Barclays approved a Bounce Back Loan, then recalled it days later after a review. The Ombudsman dismissed the complaint, finding no fault in the bank’s actions. […]
BBL Complaints Dismissed
HSBC Denies Account After Weeks of Delay, Ombudsman Dismisses Bounce Back Loan Complaint
HSBC denied an account after weeks of delay, blocking a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]