Co-Operative Bank Ordered to Pay £100 for Seizing Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Pursues Sole Trader for Dissolved Ltd Company’s Bounce Back Loan, Ombudsman Dismisses Complaint
Santander chased a sole trader for a Bounce Back Loan tied to a dissolved Ltd company. The Ombudsman dismissed the complaint, holding him liable based on application details. […]
BBL Complaints Dismissed
Metro Bank Closes Account After Early Bounce Back Loan Repayment, Ombudsman Dismisses Complaint
Metro Bank closed a customer’s account after he repaid a Bounce Back Loan early. The Ombudsman dismissed the complaint, citing the bank’s right to choose customers. […]
BBL Complaints Upheld
HSBC Ordered to Pay £250 for Issuing Bounce Back Loan in Director’s Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a director’s personal name instead of his Ltd company, a recurring issue. The Ombudsman upheld the complaint, awarding £250, though the loan remained defaulted. […]