NatWest Seizes Bounce Back Loan and Closes Account, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Barclays Delays Business Account for Bounce Back Loan by Four Months, Ombudsman Dismisses Complaint
Barclays forced a customer to wait four months for a business account to apply for a Bounce Back Loan. The Ombudsman dismissed the complaint, citing bank procedures. […]
Special Reports
How Will £17 Billion in Covid Loan Losses Be Recovered? MPs to Grill Lord Agnew and Lenders, and I’ll Be There Observing
MPs are set to probe Lord Agnew and lenders on recovering £17B in Covid loan losses. I’ll be there, taking notes on this critical showdown. […]
BBL Complaints Upheld
HSBC Ordered to Pay £200 for Issuing Bounce Back Loan in Sole Trader Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a sole trader’s name instead of his Ltd company, citing pandemic workload. The Ombudsman upheld the complaint, awarding £200 compensation. […]