Santander Seizes Bounce Back Loan for Unverified Turnover, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan and Non-Loan Funds, Ombudsman Dismisses Complaint
HSBC seized a Bounce Back Loan and additional funds during a safeguarding review. The Ombudsman dismissed the complaint, citing the bank’s rights. […]
BBL Complaints Dismissed
Lloyds Holds Customer Liable for £50k Bounce Back Loan Spent on Bitcoin, Ombudsman Dismisses Complaint
A Lloyds customer denied applying for a £50k Bounce Back Loan spent on Bitcoin. The Ombudsman dismissed the complaint, finding his claim uncredible based on evidence. […]
BBL Complaints Upheld
NatWest Ordered to Pay £100 for Ignoring Bounce Back Loan Repayment Issues, Ombudsman Upholds Complaint
NatWest ignored a customer unable to repay a Bounce Back Loan, offering £100 compensation. The Ombudsman upheld the complaint, urging the customer to negotiate repayment. […]