NatWest Ordered to Pay £250 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint
BBL Complaints Dismissed
HSBC Compensates £300 for CBILS Delay Leading to Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC delayed a CBILS application, resulting in a Bounce Back Loan. The Ombudsman dismissed the complaint, finding £300 compensation adequate for the delay. […]
Special Reports
Ombudsman Split: Ben Jennings Upholds Barclays BBL Complaint, But Paul Cooper Rejects Identical Case from Another Customer
Ombudsman Ben Jennings backed a BBL complaint against Barclays, but Paul Cooper denied a similar one. We probe this glaring inconsistency. […]
BBL Blaggers
Director Banned for 10 Years for Grossly Overstating Turnover to Secure £50,000 NatWest Bounce Back Loan and Top-Up
A company director faces a 10-year ban after falsely claiming a £500,000 business turnover to obtain a £40,000 Bounce Back Loan and a £10,000 top-up from NatWest. […]