
Metro Bank Ordered to Pay £150 for Bounce Back Loan Application Mishandling, Ombudsman Upholds Complaint

HSBC took six months to notify a customer of account issues blocking a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £150 compensation. […]
A Milton Keynes director faces a nine-year ban after exaggerating his business turnover from £54,667 to £215,000 to obtain a £50,000 Metro Bank Bounce Back Loan. […]
NatWest took weeks to decline two Bounce Back Loan applications, leaving little time for alternatives. The Ombudsman upheld the complaint, affirming £350 compensation. […]
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