With BBL Scheme Resignations Rising, I Revisit the National Audit Office’s Top 10 Fraud Risks for Bounce Back Loans
Special Reports
Ombudsman Clarifies Limits in Bounce Back Loan Complaints, Denying Court-Like Authority
The Ombudsman admits confusion over Bounce Back Loan complaints, stressing they can’t rule on legality, only fairness, in lender disputes. […]
Special Reports
Ombudsman Boosts Barclays’ Compensation to Customer Fivefold After Abusive Call and Botched Bounce Back Loan Direct Debit
Barclays’ rude call and BBL direct debit blunder led to a fivefold compensation hike by the Ombudsman. We unpack this major customer win. […]
Special Reports
HM Treasury Gave BlackRock £3M Indemnity to Shield Them from Liability in Bounce Back Loan Scheme Design
HM Treasury gave BlackRock £3M indemnity to cover BBL design risks. We question this substantial payout and its implications. […]