HSBC Ordered to Pay £500 for Blocking Bounce Back Loan Funds, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £200 for Issuing Bounce Back Loan in Sole Trader Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a sole trader’s name instead of his Ltd company, citing pandemic workload. The Ombudsman upheld the complaint, awarding £200 compensation. […]
BBL Complaints Upheld
Starling Bank’s Harsh Bounce Back Loan Default Over One-Day-Late Payment Reversed by Ombudsman
Starling Bank defaults a customer’s Bounce Back Loan for a one-day-late payment, but the Ombudsman orders reinstatement and compensation for the overreach. […]
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan, Ombudsman Dismisses Discrimination Complaint
HSBC seized a Bounce Back Loan and closed an account, prompting a discrimination claim. The Ombudsman dismissed the complaint, leaving discrimination to court review. […]