Clydesdale Denies Bounce Back Loan for Non-Trading Status, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Bounce Back Loan Approval Delay, Ombudsman Upholds Complaint
HSBC delayed approving a Bounce Back Loan, later seized after a review. The Ombudsman upheld the complaint, ordering £150 compensation for the initial delay. […]
BBL Complaints Upheld
HSBC Ordered to Pay £750 for Misleading Bounce Back Loan Application Progress, Ombudsman Upholds Complaint
HSBC repeatedly misled a customer about his Bounce Back Loan application progress, which was ultimately denied. The Ombudsman upheld the complaint, awarding £750 compensation. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint
HavinHSBC’s “safeguarding review” locked an account, denied a Bounce Back Loan, and caused a business collapse. The Ombudsman upheld the complaint, awarding £150 compensation. […]