Close Brothers Ordered to Pay Compensation for Threatening Bounce Back Loan Applicant, Ombudsman Upholds Complaint
BBL Complaints Dismissed
HSBC Misled Ltd Company Director by Threatening Personal Liability for Unpaid Bounce Back Loan and Claiming Objection to Dissolution, Ombudsman Dismisses Complaint
HSBC falsely threatened a Ltd company director with personal liability for unpaid Bounce Back Loan repayments and claimed to object to his company’s dissolution. […]
BBL Complaints Dismissed
HSBC Compensates £300 for CBILS Delay Leading to Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC delayed a CBILS application, resulting in a Bounce Back Loan. The Ombudsman dismissed the complaint, finding £300 compensation adequate for the delay. […]
BBL Complaints Dismissed
Lloyds Bounce Back Loan Application Complaint Dismissed by Ombudsman
A Lloyds Bounce Back Loan application complaint reached Ombudsman Jenny Lomax. The Ombudsman dismissed it, upholding the bank’s decision based on scheme rules. […]