Santander Ordered to Pay £175 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint
BBL Complaints Upheld
Co-Operative Bank Ordered to Pay £100 for Seizing Bounce Back Loan, Ombudsman Upholds Complaint
Co-Operative Bank seized a £50k Bounce Back Loan after closing an account for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]
BBL Complaints Dismissed
Lloyds Limits Refund to £10k for Bounce Back Loan Lost in Pyramid Scam, Ombudsman Dismisses Further Claims
A director lost £30k of a Bounce Back Loan in a pyramid scam and sought a full refund from Lloyds. […]
Special Reports
Metro Bank Ordered to Reinstate Bounce Back Loan After £10 Default Dispute; Ombudsman Intervenes
Metro Bank’s tantrum over a £10 missed payment default is overruled by the Ombudsman, who orders the Bounce Back Loan reinstated and tells the bank to mature. […]