HSBC’s failure to update an error-ridden Bounce Back Loan database hindered a customer’s loan application elsewhere. The Ombudsman upheld the complaint, awarding £400.
BBL Blaggers
Kishwar Iqbal Clobbered with a 10-Year Ban for Over-Egging Turnover to Blag £44k TSB Loan and Pocketing It
ishwar Iqbal’s banned 10 years for fudging turnover to grab a £44k TSB loan and keeping it. Dive into her dodgy move! […]
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Bounce Back Loan Turnover Error, Ombudsman Upholds Complaint
HSBC refused to amend a lower turnover figure for a Bounce Back Loan, citing fixed rules. The Ombudsman upheld the complaint, ordering compensation for the restriction. […]
BBL Complaints Dismissed
HSBC’s Bounce Back Loan Account Closures Not Discriminatory, Ombudsman Dismisses Complaints
Customers claimed HSBC closed accounts and seized Bounce Back Loans on discriminatory grounds. The Ombudsman dismissed the complaints, citing no evidence of unfair treatment. […]