RBS Ordered to Pay Increased Compensation for Bounce Back Loan Denials, Ombudsman Upholds Complaint
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan Funds, Ombudsman Dismisses Complaint Deferring Discrimination
HSBC seized Bounce Back Loan funds and closed accounts, facing a discrimination claim. The Ombudsman dismissed the complaint, deferring discrimination issues to courts. […]
BBL Complaints Dismissed
NatWest Refuses New Customers for Bounce Back Loans, Ombudsman Dismisses Complaint
NatWest refused Bounce Back Loans to new customers. The Ombudsman dismissed the complaint, affirming the bank’s right to limit access to existing clients. […]
BBL Complaints Dismissed
NatWest Defaults Bounce Back Loan After Missed Payment, Ombudsman Dismisses Complaint Blaming Customer
NatWest defaulted a customer’s Bounce Back Loan after one missed payment, despite promising to retry. […]