TSB Seizes Bounce Back Loan for Overstated Turnover, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Wrongly Defaulting Bounce Back Loan, Ombudsman Upholds Complaint
HSBC defaulted a Bounce Back Loan, falsely accusing the recipient of fraud. The Ombudsman upheld the complaint, ordering compensation and condemning HSBC’s defamatory actions. […]
Special Reports
Bouncing Back Ep. 18: Why Your Lender Marked You as Fraudulent and Reported You to NATIS
Episode 18 explores why your Bounce Back Loan lender logged a CIFAS fraud marker and reported you to NATIS for not engaging with them. […]
BBL Complaints Dismissed
NatWest Issues Wrong Loan Type, Ombudsman Dismisses Turnover Complaint
NatWest issued a CBILS instead of a business loan, then a Bounce Back Loan. The Ombudsman dismissed a liquidator’s turnover complaint, finding no bank fault. […]