Starling Bank Ordered to Compensate for Wrongful Account Closure, But Ombudsman Permits BBL Repayment Demand
Special Reports
Director Banned 7 Years for Fraudulently Securing £50,000 HSBC Bounce Back Loan with Inflated Turnover
A director faces a 7-year ban after exaggerating turnover to fraudulently obtain a £50,000 HSBC Bounce Back Loan, far exceeding his £2,610 entitlement. […]
BBL Complaints Upheld
HSBC Ordered to Remove Unjust “Misuse of Facility” CIFAS Fraud Marker on Bounce Back Loan Recipient, Ombudsman Upholds Complaint
HSBC wrongly applied a “misuse of facility” CIFAS fraud marker to a Bounce Back Loan recipient, accused of manipulative behaviour. The Ombudsman upheld the complaint, ordering HSBC to remove the marker. […]
BBL Complaints Upheld
Metro Bank Ordered to Pay £150 for Bounce Back Loan Application Mishandling, Ombudsman Upholds Complaint
Metro Bank required a branch visit for a Bounce Back Loan, then declined and escorted the customer out. The Ombudsman upheld the complaint, awarding £150 compensation. […]