HSBC Ordered to Pay £550 for Seizing Furlough Funds with Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Bounce Back Loan Turnover Error, Ombudsman Upholds Complaint
HSBC refused to amend a lower turnover figure for a Bounce Back Loan, citing fixed rules. The Ombudsman upheld the complaint, ordering compensation for the restriction. […]
BBL Complaints Dismissed
TSB Seizes Bounce Back Loan for Overstated Turnover, Ombudsman Dismisses Complaint
TSB seized a Bounce Back Loan for overstated turnover, not qualifying as an estimate. The Ombudsman dismissed the complaint, citing ineligibility. […]
BBL Complaints Dismissed
NatWest Demands £40k Bounce Back Loan Repayment Despite Eligibility Assurance, Ombudsman Dismisses Complaint
NatWest demanded repayment of a £40k Bounce Back Loan, despite a manager’s eligibility assurance. The Ombudsman dismissed the complaint, finding the bank’s demand justified. […]