Ulster Bank Ordered to Pay £350 for Misleading on Bounce Back Loan Account, Ombudsman Upholds Complaint
BBL Complaints Upheld
Lloyds Ordered to Pay £300 for Blocking Bounce Back Loan Account Access, Ombudsman Upholds Complaint
Lloyds prevented a sole trader from opening a business account for a Bounce Back Loan. The Ombudsman upheld the complaint, ordering £300 compensation for the restriction. […]
BBL Complaints Dismissed
HSBC Seizes £18k for £50k Bounce Back Loan Repayment, Ombudsman Dismisses Complaint
HSBC seized £18k and demanded repayment of a £50k Bounce Back Loan without reason. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]
BBL Complaints Dismissed
Barclays Locks Bounce Back Loan Account for Four-Month Review, Ombudsman Dismisses Complaint
Barclays locked a Bounce Back Loan account for a four-month review, unlocking it in December 2020. The Ombudsman dismissed the complaint, finding the delay reasonable. […]