Santander Denies Personal Loan Due to Unassociated Bounce Back Loan, Ombudsman Dismisses Complaint
Special Reports
Starling Cancels Cheque to Repay Defaulted Bounce Back Loan; Ombudsman Awards £100
Starling uses a cancelled cheque to settle a defaulted Bounce Back Loan, with the Ombudsman offering £100 for the cheque issue but upholding the default. […]
BBL Complaints Dismissed
HSBC Denies Account After Weeks of Delay, Ombudsman Dismisses Bounce Back Loan Complaint
HSBC denied an account after weeks of delay, blocking a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Wrongly Defaulting Bounce Back Loan, Ombudsman Upholds Complaint
HSBC defaulted a Bounce Back Loan, falsely accusing the recipient of fraud. The Ombudsman upheld the complaint, ordering compensation and condemning HSBC’s defamatory actions. […]