Santander Declines Bounce Back Loan for Unreadable Tax Return, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Barclays’ Bounce Back Loan Rules Deemed Clear, Ombudsman Dismisses Complaint
A customer claimed Barclays’ Bounce Back Loan rules were unclear, leading to denial. The Ombudsman dismissed the complaint, finding the rules sufficiently clear. […]
BBL Blaggers
Three Sole Traders Given Bankruptcy Restrictions Orders for Misusing £125,250 in Bounce Back Loans
Three sole traders have been given Bankruptcy Restrictions Orders for various Bounce Back Loan misuses totalling £125,250, including inflating turnover, gambling, and personal use. These BRO’s highlight widespread abuse of the government-backed scheme. […]
Special Reports
Ombudsman Boosts Barclays’ Compensation to Customer Fivefold After Abusive Call and Botched Bounce Back Loan Direct Debit
Barclays’ rude call and BBL direct debit blunder led to a fivefold compensation hike by the Ombudsman. We unpack this major customer win. […]