HSBC Ordered to Pay £750 for Misleading Bounce Back Loan Application Progress, Ombudsman Upholds Complaint
Special Reports
Barclays Mandated to Pay Over £1,400 to Bounce Back Loan Customer for Unfair Treatment and Misleading MP About Account Closure
Barclays must pay over £1,400 to a Bounce Back Loan customer for unfair treatment and lying to their MP about closing their account, exposing bank misconduct. […]
BBL Complaints Dismissed
HSBC Demands Bounce Back Loan Repayment Post-CBILS, Ombudsman Dismisses Complaint
HSBC demanded a Bounce Back Loan repayment and seized funds after a CBILS approval. The Ombudsman dismissed the complaint, upholding HSBC’s actions. […]
BBL Complaints Upheld
Lloyds Ordered to Refund Half of Scammed Bounce Back Loan Funds, Ombudsman Upholds Complaint
A Lloyds customer lost Bounce Back Loan funds to a cryptocurrency scam. The Ombudsman upheld the complaint, ordering a refund of half the lost funds with interest. […]