Santander Ordered to Pay £731 for Bounce Back Loan Application Mishandling, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Lloyds Bank Forces Customer to Use Servicing Account for Bounce Back Loan Repayments, Denying Simpler Option, Ombudsman Upholds Bank and Dismisses Complaint
Lloyds Bank required a customer to use a servicing account for Bounce Back Loan repayments, rejecting a simpler payment method from a new account. […]
Special Reports
Ombudsman Blames Customer for Bounce Back Loan Arrears Despite Barclays’ Direct Debit Failure
Barclays’ botched direct debit setup for a Bounce Back Loan leads to arrears, but the Ombudsman holds the customer responsible despite compensation. […]
BBL Blaggers
Director Faces 11-Year Ban for Overstating Turnover and Transferring £50,000 Santander Bounce Back Loan to Herself
An 11-year ban was issued to a director who inflated turnover to secure a £50,000 Santander Bounce Back Loan, then transferred the funds to herself for personal use. […]