Funding Circle’s Social Media Snooping and Misuse of Bounce Back Loan Funds Leads to Repayment Demand, Minimal Ombudsman Compensation
BBL Complaints Upheld
Co-Operative Bank Ordered to Pay £100 for Seizing £50k Bounce Back Loan, Ombudsman Upholds Complaint
Co-Operative Bank closed an SME’s account and seized a £50k Bounce Back Loan for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]
BBL Complaints Dismissed
HSBC Holds Business Owner Liable for £3k Bounce Back Loan, Ombudsman Dismisses Complaint
An HSBC business owner denied applying for a £3k Bounce Back Loan but withdrew funds. The Ombudsman dismissed the complaint, citing evidence of application. […]
BBL Complaints Dismissed
Santander Recalls Bounce Back Loan Over Turnover, Ombudsman Dismisses Complaint Withholding Evidence
Santander recalled a Bounce Back Loan, citing turnover issues. The Ombudsman dismissed the complaint, referencing undisclosed bank evidence that justified the action. […]