Funding Circle’s Social Media Snooping and Misuse of Bounce Back Loan Funds Leads to Repayment Demand, Minimal Ombudsman Compensation
BBL Complaints Upheld
Barclays Ordered to Reinstate Bounce Back Loan and Pay £250, Ombudsman Upholds Complaint
Barclays wrongly seized a Bounce Back Loan from a personal account, demanding a business account. The Ombudsman upheld the complaint, ordering reinstatement and £250 compensation. […]
BBL Complaints Dismissed
Starling Defaults Bounce Back Loan, Ombudsman Dismisses Complaint but Suggests Negotiation
Starling defaulted a Bounce Back Loan, rejecting repayment under original terms. The Ombudsman dismissed the complaint but suggested negotiating with the bank. […]
BBL Complaints Upheld
HSBC Ordered to Pay £250 for Issuing Bounce Back Loan in Director’s Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a director’s personal name instead of his Ltd company, a recurring issue. The Ombudsman upheld the complaint, awarding £250, though the loan remained defaulted. […]