Santander Ordered to Provide Bounce Back Loan Repayment Breakdown, Ombudsman Upholds Complaint
Special Reports
How Bounce Back Loan Lenders Handle Customers Struggling with Repayments: A Mixed Bag
Explore the varied responses from Bounce Back Loan lenders to customers unable to repay, ranging from supportive to harsh practices. […]
Special Reports
RBS Customer Alleges Discrimination and Data Breach Over Bounce Back Loan Handling; Ombudsman Rejects Complaint
An RBS customer, using the Mx honorific, claims discrimination and data breaches in Bounce Back Loan management, but the Ombudsman dismisses their complaint. […]
BBL Complaints Dismissed
HSBC Sends Debt Collectors for Unpaid Bounce Back Loan, Ombudsman Dismisses Overdraft Funding Complaint
An HSBC customer claimed debt collectors pursued her for a Bounce Back Loan, arguing overdraft funds should have covered it. […]