Metro Bank Closes Account After Early Bounce Back Loan Repayment, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Seizes Sole Trader’s Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC seized a sole trader’s account funds to repay a demanded Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s contractual rights. […]
BBL Complaints Upheld
Metro Bank Ordered to Pay £500 for Blocking Bounce Back Loan Funds, Ombudsman Upholds Complaint
Metro Bank approved a Bounce Back Loan but blocked access for five months, breaching the agreement. The Ombudsman upheld the complaint, awarding £500, less than the £21k sought. […]
BBL Complaints Upheld
Lloyds Ordered to Pay £100 for Bounce Back Loan Application Distress, Ombudsman Upholds Complaint
Lloyds fairly declined a Bounce Back Loan but caused distress during the process. The Ombudsman upheld the complaint, awarding £100 compensation for inconvenience. […]