
NatWest Cancels Bounce Back Loan for Missing Documentation, Ombudsman Dismisses Complaint

HSBC defaulted a Bounce Back Loan after debanking a customer, failing to meet the higher bar for loan recall. The Ombudsman upheld the complaint, ordering reinstatement and compensation. […]
The number of people who have told me HSBC have done the following to them too is large, anyway read on and do not laugh at the confusion and waffle of the Ombudsman due to the ridiculous rules of the BBL scheme…. […]
A Starling employee’s lies blocked a BBL application, but the Ombudsman’s £50 award feels insulting. We slam this lowball ruling. […]
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