NatWest Ordered to Write Off Bounce Back Loan for Ineligible Business, Ombudsman Upholds Complaint
BBL Complaints Upheld
RBS Ordered to Pay Increased Compensation for Bounce Back Loan Denials, Ombudsman Upholds Complaint
RBS declined a Bounce Back Loan three times, approving a fourth after MP intervention. The Ombudsman upheld the complaint, increasing compensation for the delays. […]
Special Reports
RBS Defaults Bounce Back Loan Over System Error; Ombudsman Upholds Negative Credit Mark Despite Accident
RBS defaults a customer’s Bounce Back Loan due to a faulty PAYG system, leaving his credit file marked for six years despite his repayment willingness. […]
BBL Blaggers
Director Banned 7 Years for Withholding Bounce Back Loan Records
A director who failed to provide liquidators with records for a NatWest Bounce Back Loan during company wind-up faces a 7-year disqualification. […]