HSBC Ordered to Pay £150 for Misleading on Bounce Back Loan Liability, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Declines Bounce Back Loan After 20-Month Review, Ombudsman Dismisses Complaint
Santander declined a Bounce Back Loan, demanding turnover proof after 20 months. The Ombudsman dismissed the complaint, upholding the bank’s right to verify. […]
BBL Complaints Dismissed
RBS Fails to Notify Customer of Retained Account, Causing Double Bounce Back Loan Payments and £18,000 Overdraft, Ombudsman Dismisses Complaint
RBS failed to inform a customer they weren’t debanked, leading to duplicate Bounce Back Loan payments and an £18,000 overdraft. […]
Special Reports
Bounce Back Loan Lenders Roll Out Defaulter Discounts in Final Push for Repayments—Get Ready to Negotiate
More lenders are offering Bounce Back Loan defaulter discounts to recover funds. Line up and sharpen your haggling skills for the best deal. […]