Barclays Ordered to Pay £200 for Declining Bounce Back Loan and Closing Account, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Write Off Bounce Back Loan Due to System Error, Ombudsman Upholds Complaint
HSBC’s application system ignored a customer’s selection, causing a Bounce Back Loan error, and the bank hid the issue. The Ombudsman upheld the complaint, ordering the loan written off and compensation. […]
BBL Blaggers
Salma Khan, Director of Digital Rose Limited, Starts 9-Year Ban for Overstating Turnover to Secure £50,000 Barclays Bounce Back Loan
Directors who diverted Bounce Back Loans to personal uses face Insolvency Service penalties. […]
BBL Complaints Dismissed
RBS Fails to Notify Customer of Retained Account, Causing Double Bounce Back Loan Payments and £18,000 Overdraft, Ombudsman Dismisses Complaint
RBS failed to inform a customer they weren’t debanked, leading to duplicate Bounce Back Loan payments and an £18,000 overdraft. […]