NatWest Ordered to Pay £100 for Ignoring Bounce Back Loan Repayment Issues, Ombudsman Upholds Complaint
BBL Complaints Upheld
Co-Operative Bank Ordered to Pay £100 for Seizing £50k Bounce Back Loan, Ombudsman Upholds Complaint
Co-Operative Bank closed an SME’s account and seized a £50k Bounce Back Loan for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]
BBL Complaints Dismissed
Barclays Seizes Bounce Back Loan for Late Company Formation, Ombudsman Dismisses Complaint
Barclays seized a Bounce Back Loan for a company formed after March 2020. The Ombudsman dismissed the complaint, confirming the bank’s eligibility review. […]
BBL Complaints Upheld
NatWest Ordered to Pay £250 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint
NatWest mishandled a Bounce Back Loan application, causing delays and distress. The Ombudsman upheld the complaint, ordering £250 compensation for the bank’s errors. […]