NatWest Ordered to Pay £500 for Erroneously Defaulting Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £500 for Feeder Account Delay Blocking Bounce Back Loan, Ombudsman Upholds Complaint
ThHSBC’s eight-month delay in processing a feeder account prevented a Bounce Back Loan. The Ombudsman upheld the complaint, awarding £500, though eligibility was questionable. […]
BBL Complaints Dismissed
Lloyds Closes Account, Denies Bounce Back Loan, Ombudsman Dismisses Complaint with £150
Lloyds closed a customer’s account, denying a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s actions with £150 compensation. […]
BBL Complaints Dismissed
Santander Declines Bounce Back Loan After 20-Month Review, Ombudsman Dismisses Complaint
Santander declined a Bounce Back Loan, demanding turnover proof after 20 months. The Ombudsman dismissed the complaint, upholding the bank’s right to verify. […]