NatWest Ordered to Reinstate Bounce Back Loan and Increase Compensation for System Failure, Ombudsman Upholds Complaint
Special Reports
Ombudsman Rejects Complaint Over Barclays’ Frequent Texts and Letters About Missed Bounce Back Loan Payments
Barclays bombarded a customer with BBL payment reminders, but the Ombudsman dismissed the complaint. We explore why this ruling hurts borrowers. […]
BBL Complaints Upheld
Co-Operative Bank Ordered to Pay £100 for Seizing Bounce Back Loan, Ombudsman Upholds Complaint
Co-Operative Bank seized a £50k Bounce Back Loan after closing an account for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]
BBL Blaggers
8-Year Ban for Director Who Inflated Turnover to Secure £50k NatWest BBL
Another director’s turnover lies for a £50k NatWest BBL led to an 8-year ban post-insolvency. We detail the recurring fraud.
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