Lloyds Approves Bounce Back Loan Without Director’s Knowledge, Ombudsman Dismisses Complaint Due to Signatory Status
Dark Side of BBL's
Lloyds BBL Fraud Victim Urged to Report Abusive Ex, But Safety Concerns Linger
A woman whose abusive ex took a Lloyds Bounce Back Loan in her name is told to report him, with Lloyds promising not to pursue her—but is it safe? […]
BBL Complaints Upheld
Santander Ordered to Pay £500 for Falsely Claiming Customer Had Bounce Back Loan, Ombudsman Upholds Complaint
Santander wrongly told the Ombudsman a customer had a Bounce Back Loan, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the bank’s error. […]
BBL Complaints Dismissed
NatWest Issues Wrong Loan Type, Ombudsman Dismisses Turnover Complaint
NatWest issued a CBILS instead of a business loan, then a Bounce Back Loan. The Ombudsman dismissed a liquidator’s turnover complaint, finding no bank fault. […]