RBS Customer Alleges Discrimination and Data Breach Over Bounce Back Loan Handling; Ombudsman Rejects Complaint
Special Reports
The Financial Conduct Authority Drops a MOAB On The Bounce Back Loan Scheme Revealing All Manner of Shady/Dodgy Goings-on With Lenders Behind the Scenes
What a surprise, having taken 100’s of calls already on my Fireside Chatline, and spoken to no end of people being treated appallingly by Bounce Back Loan Lenders and/or their third-party agents, the latter who seem equally as gormless/clueless in many instances as the bank staff, the FCA have just dropped a Mother of All Bombs on the already imploded BBL Scheme. […]
BBL Complaints Upheld
HSBC Ordered to Remove “Evasion of Payment” CIFAS Marker for Bounce Back Loan, Ombudsman Upholds Complaint
HSBC restricted a customer’s Bounce Back Loan funds for five months and applied an “evasion of payment” CIFAS marker. The Ombudsman upheld the complaint, ordering marker removal. […]
Special Reports
Barclays Defaults Customer’s Bounce Back Loan Despite PAYG Option; Ombudsman Cites Prior Missed Payments
A customer complains Barclays defaulted his Bounce Back Loan during a PAYG no-payment period, but the Ombudsman rules prior missed payments justify the action. […]