Barclays Ends Customer’s Bounce Back Loan PAYG Holiday; Ombudsman Rejects Complaint, Citing Fraudulent Second Loan Due to Business Structure
Special Reports
The Insolvency Service Confirms in Writing That a Company’s Trading Commencement Date, Not Its Incorporation Date, Determines Eligibility to Use Estimated Turnover for a Bounce Back Loan Application – See Their Statement
The Insolvency Service clarifies that trading start date, not incorporation, sets Bounce Back Loan turnover eligibility—read their official statement. […]
BBL Complaints Dismissed
Barclays Justified in Marking Bounce Back Loan Applicant as Fraudulent, Closing Accounts, Says Ombudsman
Barclays’ fraud marker and account closure for a Bounce Back Loan applicant are upheld by the Ombudsman, who validates the bank’s evidence. […]
BBL Complaints Upheld
HSBC Ordered to Issue Replica Bounce Back Loan for 2020 Application Errors, Ombudsman Upholds Complaint
HSBC mishandled a 2020 Bounce Back Loan application, prompting a 2023 order to issue a replica loan. The Ombudsman upheld the complaint, reaching a compromise with compensation after HSBC’s objections. […]