Starling Bank Ordered to Pay £200 for Seizing and Defaulting a Bounce Back Loan After Noticing Director’s Dormant Accounts Indicated No Trading or Turnover
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan and Non-Loan Funds, Ombudsman Dismisses Complaint
HSBC seized a Bounce Back Loan and additional funds during a safeguarding review. The Ombudsman dismissed the complaint, citing the bank’s rights. […]
BBL Complaints Dismissed
HSBC Marks Arrears Despite Early Bounce Back Loan Payment, Ombudsman Dismisses Complaint
HSBC marked a customer in arrears despite a £10k early Bounce Back Loan payment, due to no direct debit setup. The Ombudsman dismissed the complaint, citing payment issues. […]
BBL Complaints Dismissed
HSBC Seizes £50k Bounce Back Loan and Delays Refund, Ombudsman Dismisses Complaint
HSBC seized a £50k Bounce Back Loan, closed an account, and delayed a £54k refund. The Ombudsman dismissed the complaint, deeming the bank’s actions fair. […]