Santander Ordered to Pay £500 for Falsely Claiming Customer Had Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Three Santander Bounce Back Loan Complaints Dismissed by Ombudsman
Three Santander Bounce Back Loan complaints were dismissed by the Ombudsman, who upheld the bank’s discretion in loan approvals and reviews. […]
BBL Complaints Upheld
TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint
TSB seized a Bounce Back Loan, wrongly claiming ineligibility despite an estimated turnover. The Ombudsman upheld the complaint, awarding £200, though estimates weren’t allowed. […]
BBL Complaints Dismissed
TSB Terminates Bounce Back Loan for Inconsistent Turnover Estimates, Ombudsman Dismisses Complaint
TSB terminated a Bounce Back Loan for varying turnover estimates across multiple applications. The Ombudsman dismissed the complaint, siding with TSB’s eligibility review. […]