
Coutts Customer Grievance Over Denied PAYG Options for Bounce Back Loan Rejected by Ombudsman, Who Notes £350 Compensation Awarded

A man’s wife applied for a Bounce Back Loan using his account before her death. The Ombudsman upheld the complaint, ordering Lloyds to reduce the debt by half. […]
RBS declined a Bounce Back Loan three times, approving a fourth after MP intervention. The Ombudsman upheld the complaint, increasing compensation for the delays. […]
Funding Circle staff snooped on social media, misused BBL funds, and demanded repayment. The Ombudsman offered little relief—just a small payout. […]
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