Coutts Customer Grievance Over Denied PAYG Options for Bounce Back Loan Rejected by Ombudsman, Who Notes £350 Compensation Awarded
BBL Complaints Dismissed
HSBC Delays Account Opening for Bounce Back Loan, Ombudsman Dismisses Complaint with £200
HSBC delayed an account opening for five months due to Bounce Back Loan processing. The Ombudsman dismissed the complaint, finding £200 compensation sufficient. […]
BBL Complaints Dismissed
Santander Refuses Refund for Bounce Back Loan Lost in Crypto Scam, Ombudsman Dismisses Complaint
A Santander customer sought a refund for a Bounce Back Loan lost in a crypto scam. The Ombudsman dismissed the complaint, finding no bank liability. […]
Special Reports
High Court Bars Judge from HSBC Cases Due to Conflict with Bounce Back and Recovery Loan Ties
A High Court ruling stops a judge from hearing HSBC cases, citing their business ties to a company that received Bounce Back and Recovery Loans. […]