NatWest Ordered to Write Off Bounce Back Loan Issued in Sole Trader Name, Ombudsman Upholds Complaint
Special Reports
Metro Bank Customer’s Complaint Rejected by Ombudsman After Claiming Bank Denied a Five-Year Repayment Holiday for Her Company’s Bounce Back Loan, Leading to Default
A Metro Bank customer’s claim of a denied five-year Bounce Back Loan repayment holiday is dismissed by the Ombudsman, resulting in default. […]
Special Reports
How Will £17 Billion in Covid Loan Losses Be Recovered? MPs to Grill Lord Agnew and Lenders, and I’ll Be There Observing
MPs are set to probe Lord Agnew and lenders on recovering £17B in Covid loan losses. I’ll be there, taking notes on this critical showdown. […]
BBL Complaints Upheld
Lloyds Ordered to Reinstate Bounce Back Loan and Remove Credit Markers, Ombudsman Upholds Complaint
Lloyds unfairly defaulted a Bounce Back Loan, treating a customer poorly to claim a guarantee. The Ombudsman upheld the complaint, ordering reinstatement and removal of adverse credit markers. […]