Metro Bank Directed to Restore a Defaulted Bounce Back Loan, Provide PAYG Options to a Customer, and Pay £300 Compensation for Multiple Errors, Including Sending Incomplete Emails and Failing to Return Emails Sent to Former Staff

HSBC delayed approving a Bounce Back Loan, later seized after a review. The Ombudsman upheld the complaint, ordering £150 compensation for the initial delay. […]

G Paper, boosted by hefty government aid, gave £350.48 to Suella Braverman for travel. We question the ethics of this donation. […]

The Department for Trade has updated its Bounce Back Loan privacy policy, raising questions about new implications for borrowers and lenders. […]