NatWest Issues Bounce Back Loan in Sole Trader Name Instead of Ltd Company, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Metro Bank Seizes Bounce Back Loan for Turnover and Trading Issues, Ombudsman Dismisses Complaint
Metro Bank seized a Bounce Back Loan, suspecting incorrect turnover and non-trading status before March 2020. The Ombudsman dismissed the complaint, siding with the bank. […]
BBL Complaints Upheld
Ulster Bank Ordered to Pay £350 for Misleading on Bounce Back Loan Account, Ombudsman Upholds Complaint
Ulster Bank falsely told a customer an account was opened, preventing a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £350 compensation. […]
BBL Complaints Upheld
HSBC Ordered to Replicate Bounce Back Loan for Application Errors, Ombudsman Upholds Complaint
HSBC’s errors prevented a customer from securing a Bounce Back Loan. The Ombudsman upheld the complaint, ordering a replica loan post-scheme closure for the bank’s mistakes. […]