
Metro Bank Customer’s Complaint Rejected by Ombudsman After Claiming Bank Denied a Five-Year Repayment Holiday for Her Company’s Bounce Back Loan, Leading to Default

What a surprise, having taken 100’s of calls already on my Fireside Chatline, and spoken to no end of people being treated appallingly by Bounce Back Loan Lenders and/or their third-party agents, the latter who seem equally as gormless/clueless in many instances as the bank staff, the FCA have just dropped a Mother of All Bombs on the already imploded BBL Scheme. […]
The FCA reveals what happens to borrowers when the British Business Bank pulls a Bounce Back Loan guarantee over lender mistakes or shady practices. […]
HSBC marked a customer in arrears despite a £10k early Bounce Back Loan payment, due to no direct debit setup. The Ombudsman dismissed the complaint, citing payment issues. […]
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