Barclays Faces Fresh Criticism for Misleading a Customer About Bounce Back Loan Overpayment Refunds, Botching PAYG Options, and Delaying Resolution
BBL Complaints Dismissed
HSBC Holds Business Owner Liable for £3k Bounce Back Loan, Ombudsman Dismisses Complaint
An HSBC business owner denied applying for a £3k Bounce Back Loan but withdrew funds. The Ombudsman dismissed the complaint, citing evidence of application. […]
Special Reports
Bouncing Back Ep. 11: Insolvency Practitioner Offers to Clear Bounce Back Loan for £5k—Is It Legit?
Episode 11 investigates a suspicious insolvency practitioner’s £5k offer to erase Bounce Back Loan debt, uncovering potential scams. […]
Special Reports
Barclays Refuses to Release Property Charge After Mortgage Repayment Until Bounce Back Loan Is Cleared; Ombudsman Awards £500
A Barclays customer clears his company’s mortgage but learns the property charge stays until the Bounce Back Loan is repaid; Ombudsman offers £500 compensation. […]