Barclays Faces Fresh Criticism for Misleading a Customer About Bounce Back Loan Overpayment Refunds, Botching PAYG Options, and Delaying Resolution
BBL Complaints Dismissed
Barclays Delays Business Account for Bounce Back Loan by Four Months, Ombudsman Dismisses Complaint
Barclays forced a customer to wait four months for a business account to apply for a Bounce Back Loan. The Ombudsman dismissed the complaint, citing bank procedures. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Misleading on Bounce Back Loan Liability, Ombudsman Upholds Complaint
HSBC falsely told a director he was personally liable for a Bounce Back Loan. The Ombudsman upheld the complaint, ordering £150 compensation for the misinformation. […]
Special Reports
DUP’s Jim Shannon Questions Treasury on Covid Fraud Recovery; Arrests Confirmed
DUP’s Jim Shannon presses the Treasury on recovering pandemic fraud funds, with John Glen confirming ongoing arrests as a key action. […]