Ombudsman Clarifies Government Exempted Bounce Back Loans from Consumer Lending Rules, So Requiring Barclays to Provide a Detailed Graph of Monthly Interest Payments Would Be Overly Burdensome
BBL Complaints Upheld
Lloyds Ordered to Pay £100 for Bounce Back Loan Application Distress, Ombudsman Upholds Complaint
Lloyds fairly declined a Bounce Back Loan but caused distress during the process. The Ombudsman upheld the complaint, awarding £100 compensation for inconvenience. […]
BBL Complaints Dismissed
Barclays Justified in Marking Bounce Back Loan Applicant as Fraudulent, Closing Accounts, Says Ombudsman
Barclays’ fraud marker and account closure for a Bounce Back Loan applicant are upheld by the Ombudsman, who validates the bank’s evidence. […]
BBL Complaints Dismissed
HSBC Holds Business Owner Liable for £3k Bounce Back Loan, Ombudsman Dismisses Complaint
An HSBC business owner denied applying for a £3k Bounce Back Loan but withdrew funds. The Ombudsman dismissed the complaint, citing evidence of application. […]